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In the airline industry, one of the most critical measurements is AOG or Aircraft On Ground.
Our aviation clients use exMon to monitor a wide range of operational risk issues to ensure that their fleet is maximizing uptime.
These issues range from validating customer data, detecting fraudulent bookings to monitoring loyalty club transactions and aircraft maintenance schedules.
Read how Air Atlanta ensures aircraft utilization in the Air Atlanta case study.
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Air Atlanta is one of the largest ACMI (aircraft, crew, maintenance, and insurance) service providers globally, with almost 20 planes and 1400 employees.
They offer tailor-made solutions to other carriers, both in the passenger and cargo industry.
The Challenge
Like others in this industry, Air Atlanta needs to make sure all aircraft are fully utilized, as every extra hour of AOG (aircraft on the ground) is expensive.
Sigrún Inga Kristinsdóttir, the administrator of Trax MRO (maintenance, repair, and overhaul) system, explains:
“When we remove parts from an aircraft and send them for repair, they would too often be registered incorrectly in our systems.
When we needed the parts again, we couldn’t always tell if they were back from the repair or not.
The data issues caused unnecessary delays and costs, and we realized we needed to improve data quality.
After searching for a suitable solution, we decided to implement exMon.”
The Solution
When we started implementing exMon, our primary goal was to decrease costs resulting from insufficient data in our Trax maintenance system.
We set up quality checks looking for overdue repair orders and overdue purchases.
We also added controls to make sure rotatable parts are processed correctly.
These checks had an instant reward as quality got better, with better usage of our parts and a lot less rework for our employees.
Next up was our scheduling process.
We use exMon to monitor our minimum guarantee hours (MGH) contracts to ensure we effectively use our aircraft, which has reduced our costs.
We can now ensure that an aircraft is not scheduled to land at airports, which are forbidden for us to use for legal or contractual reasons.
The Benefits
Sigrun says: “These efforts have saved us a considerable amount of rework and has made sure our aircraft are fully utilized.
We regularly get feedback from our vendors and customers on how good our data is.
We are continuously adding new data quality checks to improve our processes even more.
Furthermore, our internal users have been very positive with these changes, and we keep getting requests for new checks.”
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Request a live demo to see how the exmon Data Governance Suite can help your company improve business and master data.
We can use your data to demonstrate how our tools can help you improve data quality.
We configure the system to your needs and show you how to administer the system yourself.
Once the system is installed in your environment you can start setting up processes to improve your data.
